HP India, Jubilant Bhartia Foundation introduce virtual helpdesk for Co-WIN registrations

HP India in collaboration with Jubilant Bhartia Foundation (JBF) have launched a National Toll-Free Number, easing registration on the Co-WIN portal. The service will help people who have restricted or no access to smartphones or the internet and are dependent on others to register on their behalf. With a multi-lingual helpdesk, assistance will be initially available in five languages – Hindi, English, Telugu, Tamil and Kannada and more regional languages will be added soon.

With a sizeable population of India having restricted access to smartphones and internet connectivity, misinformation and lack of resources are preventing many people from getting vaccinated. The Government of India recently announced the third phase of the vaccination drive, catering to the 18-44 age group. Approximately 59 crore Indians belong to this age bracket. Walk-in registrations for this segment have been allowed by the government for a limited number of registrations daily at the Govt Covid vaccination centre (CVC). However, the severity of spread of Covid-19 increases the risk of people getting infected at these often-crowded centres. Through just a call at this National Toll-Free Number, people can get themselves registered on the portal from the safety of their homes.

“The second wave of the pandemic has taken a huge toll on the community at large.  In these unprecedented times, HP remains committed to serving the community and those impacted by the ongoing health emergency. This initiative will help many people, especially those who do not have easy internet access or digital skills, to register themselves on Co-WIN and eventually get vaccinated. Our aim is to help millions of such people across the country, secure the government mandated registration on the Co-WIN portal in the easiest possible way”, said Ketan Patel, MD, HP India Market.

“As the second wave of the pandemic continues, vaccination of the people will go a long way in reducing the impact of the current Covid-19 pandemic. We believe, the National Toll-Free Number initiative by HP India and JBF will act as a catalyst in extending the reach of the vaccination program & will help the masses to access the program without the challenges of lack of access to technology. The health and safety of every citizen in the country are of utmost importance to us and we are committed to contributing to fight this pandemic,” said Rajesh Srivastava, MD & CEO, Jubilant Ingrevia limited & Director, Director, Jubilant Bhartia Foundation.