IBM announced new cloud-based solutions and a Talent and Change consulting practice to enable organisations to use analytics and workforce science to identify top talent, deepen employee engagement and manage transformational change to provide differentiated client experiences.
The new offerings are delivered through IBM’s Smarter Workforce initiative and draw upon the company’s 25 years of workforce science expertise, a discipline that helps clients apply proven behavioural science, statistical analysis and psychological principles to improve employee engagement and organisational performance.
In tandem with the new Talent and Change practice, which is backed by 1,600 change management experts, the offerings are also supported by more than 100 behavioural scientists dedicated to helping clients use social, analytics and digital experience technologies to identify top performers, evaluate workforce readiness, and guard against future talent attrition.
The announcement comes at a time when workforce engagement and transformation are top priorities for Chief HR Officers (CHROs) and C-suite leaders. According to the recent IBM global C-suite study, the pace and magnitude of change are disrupting every aspect of business1. In fact, two out of five CEOs expect their next competitive threat to come from organisations outside their industries, requiring them to completely rethink their workforce design and processes. A major challenge is the ability to attract and retain top talent while making sure the existing workforce is fully engaged to deliver exceptional customer experiences.
EP News Bureau– Mumbai
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